Shipping & Returns
Shipping & Returns
At ANMARKET, we want to make your shopping experience as smooth as possible. Here's everything you need to know about our shipping and return policies.
📦 Shipping Information
Shipping Methods & Times
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-10 business days | €4.99 |
| Express Shipping | 2-4 business days | €9.99 |
| Free Shipping | 5-10 business days | FREE on orders over €50 |
✓ Free Shipping Offer
Use code FREESHIP50 to get free shipping on orders over €50!
Processing Time
Orders are typically processed within 1-2 business days. You'll receive a confirmation email with tracking information once your order ships.
International Shipping
We ship to many countries worldwide. International shipping costs and delivery times vary by destination and will be calculated at checkout.
🔄 Return Policy
30-Day Return Window
We accept returns within 30 days of delivery for most items. Products must be:
- In original, unused condition
- In original packaging with all tags attached
- Accompanied by proof of purchase
How to Return an Item
- Contact Us: Email support@anmarket.store with your order number and reason for return
- Get Authorization: We'll provide you with a return authorization and instructions
- Ship It Back: Pack the item securely and ship it to the address provided
- Receive Refund: Once we receive and inspect your return, we'll process your refund within 5-7 business days
⚠️ Non-Returnable Items
- Items marked as final sale
- Opened or used electronic items (unless defective)
- Personalized or custom-made products
- Digital products or downloads
Refund Method
Refunds will be issued to the original payment method used for the purchase.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or we made an error.
🔧 Defective or Damaged Items
If you receive a defective or damaged item, please contact us immediately with photos of the damage. We'll arrange for a replacement or full refund at no cost to you.
Questions About Shipping or Returns?
Visit our FAQ page or contact our support team for assistance.